Business Online Banking Help
Answers to your Business Online Banking and Premier Business Online Banking digital banking questions
Help Topics
Security
Find tips for managing account security, tutorials on enabling fingerprint or facial recognition login, and more.
Learn moreAlerts
Learn how to customize your account alerts so you can effectively monitor your activity.
Learn moreServices and Settings
Information on ordering checks, accessing account statements, text banking, account preferences and other day-to-day services and personalization.
Learn moreRights Management
Business Online Banking lets you set up multiple users with different responsibilities. Learn how authorized users can set up features, accounts and rights each user needs to do their job. Premier Business Online Banking Feature
Learn moreAdvanced Payments
Various types of payment methods are offered through Business Online Banking, find tips on managing payment recipients and creating payment templates. Premier Business Online Banking Feature
Learn moreACH Payments
Learn how to create an ACH payment, approve or cancel payments, make tax payments and multi-account transfers. Premier Business Online Banking Feature
Learn moreWire Payments
Learn how to create a wire payment, edit wire recipients and monitor wire activity. Premier Business Online Banking Feature
Learn moreReporting
Learn how to keep up with all the incoming and outgoing transactions within your accounts using the Reports feature. Premier Business Online Banking Feature
Learn morePositive Pay
Information on UMB Positive Pay services to help you take a more active role in managing your accounts.Premier Business Online Banking Feature
Learn moreAdditional Help
Online Banking User Guide
Click to access the full guide to Online Banking. Download, print or access online at any time.
Premier Business Online User Guide
Click to access the full guide to Premier Business Online Banking. Download, print or access online at any time.
Secure Message
Secure message us with any questions any time and we will respond within 1-2 business days.
Phone and Mail
Need assistance? Call 800.342.9129
UMB Bank
1010 Grand Blvd
Kansas City, MO 64106
UMB Card Services
PO Box 219736
Kansas City, MO 64121
System and browser requirements
Online banking is built to support a wide range of computers and mobile devices. Minimum requirements to use online banking include:
- For desktop computers, Microsoft Windows 10 or Mac OS X 10.10 with a supported PC or Mac®.
- Supported browsers for desktop computers include the current and previous two versions of Google Chrome, Mozilla Firefox, Microsoft Edge and Safari.
- The mobile app requires Android 5.x and later or iOS 10.x and later.
- Fingerprint login is only supported on eligible Android devices. Touch Authentication is only available on eligible Apple iOS devices.
- Remote deposit requires a mobile device with a rear-facing camera with a 5 megapixel or higher resolution.
Online banking terms and agreements
Download and review the latest terms and agreements for online banking.